Asheville Transit Found $10,000 in Savings by Simplifying Rider Communications

Asheville Rides Transit moved its iRide rider alert emails into PublicInput, saving nearly $10,000 a year and cutting manual translation work for staff…

How Frederick County, MD Scaled Engagement to 14,000+ People While Automating the Public Record

Frederick County, Maryland has more than 300,000 residents spread across rural and suburban communities, and nearly 1 in 5 speak a language other than English at home. Reaching them all traditionally…

How Rancho Cucamonga Grew a 64,000-Contact Community Database

The City of Rancho Cucamonga is home to nearly 175,000 people in western San Bernardino County, California.   The local economy has a diverse business base of office, light manufacturing, distribution…

How GTC Engaged 1,500+ Residents Across Nine Counties Without Adding Staff

Recognized with the Resourceful Innovator Award, the Genesee Transportation Council (GTC) unites a nine-county, 1-million-resident region in upstate New York (anchored by Rochester and spanning urban…

How Charleston County Freed Up Staff Time While Growing Positive Feedback 8x

Charleston County, SC is home to about 415,000 residents across more than 1,350 square miles of urban, suburban, and rural communities, with about 35% of residents identifying as a minority. When the…

How Hendersonville, NC Engaged Over 3,900 Residents in Its Gen H Comprehensive Plan

Hendersonville, NC is a city of about 15,000 people in the Blue Ridge Mountains, with a poverty rate of 14.6%, higher than the national average of 12.5%. When the city set out to build Gen H, its 2045…

San Diego County Modernizes Public Meetings While Cutting Staff Processing Time by 26%

A Case Study on Modernizing Access, Streamlining Operations, and Ensuring Compliance in Public Meetings As a leader in public meeting innovation and collaboration, San Diego County has been recognized…

Hillsborough County, FL: Scalable Community Engagement for Disaster Recovery

Hillsborough County was honored with the Breakthrough Performance Award for transforming large-scale disaster recovery engagement into a seamless, scalable process. This case study highlights how the…